Every bag is roasted to order in small batches. That means your coffee is never sitting on a shelf — it’s roasted, sealed, and shipped to you at peak freshness.

Most orders are roasted and shipped the same day, with delivery taking 1–5 business days and averaging just 4 days.

We source only the highest-quality beans from trusted farms worldwide, with a focus on ethical practices and mindful roasting that creates positive impact in every cup.

The Order Process:
When you subscribe, your coffee is typically roasted fresh the same day your order is shipped. With Priority Roasting included, your bag is fast-tracked and typically arrives in less than a week. You’ll also receive an email with tracking so you can follow your coffee’s journey from roaster to doorstep.

The Coffees:
You can explore a rotating selection through our curated subscriptions or stick with a favorite on repeat.

Frequency:
Subscriptions are completely flexible. You choose your delivery schedule, and can easily adjust, pause, or cancel anytime through your customer portal for all standard subscriptions.

We offer four unique subscriptions to fit every kind of coffee lover:

• Single Origin Rotational – Explore distinctive coffees from farms across the globe. Each delivery brings a new coffee bursting with unique flavors.
  
• Blends & Flavored Coffee Rotational – Enjoy naturally flavored coffees with fresh twists and premium blends. Each delivery brings a new flavor or blend.
  
• Favorite on Repeat – Keep your go-to roast coming, always roasted fresh and delivered on your schedule.

Yes, you can pause and cancel your subscription at anytime without penalty.

For all standard subscriptions, if you are not 100% satisfied, you can cancel with no strings attached. Just contact our support team here, and we’ll take care of the rest.

Absolutely. Your customer portal gives you full control to adjust your delivery frequency, bag size, and coffee selection. Whether you want to explore something new or stick with a favorite, you’re always in charge. If you need help, our Customer Experience team is just an email away.

We keep things simple: no middlemen, no long storage, no waste. Every bag is roasted to order in small batches and shipped the same day, so you’re never paying for coffee that’s been sitting on a shelf. By focusing on direct relationships with trusted farmers and roasting in-house, we cut out unnecessary markups — passing the savings (and the freshness) directly to you.